DrumSkull Drums is a full service company. We value quality instruments and we value quality service. That said, we recognize that skin breakage is one area of concern for our customers. We've all heard the stories about someone tuning their djembe just right only to have the skin break on them. This is a common occurrence that we have come to accept as part of the deal when it comes to these instruments. Generally speaking if a skin is going to break premature it will happen in the first 6 months. To compensate for this risk, DSD offers the following warranty.

Premier Line Djembes & DrumSkull Repairs:
If skin breakage occurs within...

• 0-1 MONTHS: 100% Repair Coverage + DSD covers all ship costs.
• 1-2 MONTHS: 75% Repair Coverage + DSD covers return ship costs.
• 2-5 MONTHS: 50% Repair Coverage. Customer pays all ship costs.
• 5-6 MONTHS: 25% Repair Coverage. Customer pays all ship costs.

 

Import Line Djembes:
If skin breakage occurs within...

• 0-1 MONTHS: 100% Repair Coverage. Customer pays all ship costs.

These time frames are based on the date the drum was shipped.

Please note that our warranty is not an open door to tune your djembe beyond its capacity. Please keep in mind that all DrumSkull djembes begin tuned exceptional tight and therefore each diamond added makes a significant difference in tuning. Tuning should always be done at a slow rate so that the skin can ease into the tension and become more elastic. One final note...all skins eventually break. This is natural and to be expected.

Solo Djembes:
We tune our drums for accompaniment, but can tune it for a solo drum if you prefer. However, any djembe tuned for solo includes a different warranty:

Solo Djembe Warranty:
If skin breakage occurs within...

• 0-1 MONTHS: 100% Repair Coverage + Customer pays all ship costs.
• 1-2 MONTHS: 75% Repair Coverage + Customer pays all ship costs.
• 2-5 MONTHS: 50% Repair Coverage. Customer pays all ship costs.
• 5-6 MONTHS: 25% Repair Coverage. Customer pays all ship costs.